What we sell
We are strictly selling equipment and materials for making rubber stamps via this web site. In most cases, items that you buy here are not finished stamps. These items need further fabrication to become complete stamps. If you are shopping for finished, made-to-order stamps please click to visit our made-to-order stamp site.
We strive to do our best. However, if there is an error on your order, please accept our apologies. Contact us upon receipt and we'll gladly fix it.
Returns on damaged shipments require immediate notification of the carrier. If you received a package that appears to be damaged in any way, ask the delivery driver to note the shipment as damaged. Upon inspection, if the goods are truly damaged we can then file a claim on your behalf.
Custom items cannot be returned for credit. This includes any pre-cut, engraved, molded or custom printed items. Type is not returnable for credit.
Exchanges and returns are accepted within 30 days with a prior RA number (Return Authorization). Customer is responsible for all shipping charges. Returns are subject to a restocking fee.
We will ship promptly upon receipt of your order. If there will be an extended delay in shipping any item(s) we will contact you. Shipping costs calculated by this on-line system are based on the weight of all items in one box. However, in actuality your shipment may consist of items that are "oversize" or the shipment may require multiple boxes which can result in higher shipping charges. We reserve the right to make minor adjustments in shipping charges, and will contact you if there is a significant difference. All orders are subject to a $2.50 Handling charge.
International shipments may be subject to duties, taxes and/or brokerage fees which are payable upon delivery to the government or the delivery carrier. We are not liable for those costs and cannot estimate what they may be before shipping to you. If you have questions we suggest contacting the customs office in your country.
Engravings and Molds
We will hold your magnesium engravings and matrix molds on file for up to two years. If molded rubber has not been ordered in two+ years we reserve the right to dispose of the magnesium engravings and matrix molds. Upon your request we will ship the magnesium and matrix directly to you.
Prices are subject to change without notice. We reserve the right to correct layout errors.
Orders from Illinois residents will be charged sales tax unless we have a certificate of resale with your Illinois retailers tax number and your signature for our files.
We agree not to share or sell your information. All information is collected for the sole purpose of contacting, billing and shipping.
All items on this web site are to be considered the property of Jackson Marking Products Co., Inc. and may not be used without prior authorization.